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September 20, 2006
Milkshakes, making change, changing cups
Another petulant report on the depths of absurdity in Roraimense business practices:
Two visits to Bob's yesterday, two different locations. The first was to the downtown ice-cream kiosk to buy a small milkshake for me. The three milkshake sizes cost R$5.50, 6.50, and 7.50. They had no coins to make change, and I had R$6.00 in bills. The girl behind the counter offered an extra scoop of ovomaltine instead of change. I declined, with the implication that she should go and get change, obligation of the merchant and all that. She showed no intention to do so. I wanted the milk shake, so I just walked away from the change, shaking my head. [Two weeks later: I was there again and heard the attendant making the same offer to someone else, at about 10:00 in the morning.] Later that day, I picked up my nephew from his tutoring session and took him to Bob's airport location for the obligatory twice-weekly post-tutorial milk shake. I ordered a small for him. No go. Why? They were all out of small cups. I asked if they knew the measurements for a small shake. Yes. Well, just make a small in a medium cup and leave a little space at the top. Can't do it. Well, then sell me a medium for the price of a small. Can't do it. I bought the medium because Miguel was getting fidgety. The way I see it, Bob's owes me R$1.50. And they should authorize them to use their own brain cells once in a while.
Posted by johnn at September 20, 2006 08:43 AM
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